Why Investigators Need to Innovate
As a forensic investigator by profession and business owner by default, I have learnt one or two valuable lessons over the past 25 years. The first is that the sun will rise tomorrow, regardless of whether I want it to or not. The second is that change is inevitable. No matter how much we want to cling onto methods and strategies that keep us feeling all warm and fuzzy, the proverbial "winds of change" will blow. With each gust - sometimes small, sometimes big - our little world will change.
The question you need to ask yourself is; can you make those changes work in your favour? Or are you going to be left behind, like Polaroid and Blockbuster Video, scavenging for any leftover crumbs at the breakfast table - after the rest of your competitors have gorged themselves sick on opportunities that innovative, forward thinking investigators tend to find and feast on.
Truthfully, far too many private investigators and security practitioners are stuck in their standard mode of operational routine. The irony here is that crime and risk change and adapt by the hour, if not by the minute!
So why the hell are so many in our profession still plodding along using Morse code and type writers?
Personally, I think it has a lot to do with their own inability to think laterally and develop new ways of carrying out investigations. Most private investigators tend to focus on how to get better, BUT they don't have a clue (excuse the pun) on how to take a different approach.
The method that I have found works best for keeping my investigation company well ahead of the pack, is what I have named "the cannibal concept”. This is the process by which I encourage my team to cannibalise our own investigation services, by constantly developing new investigative techniques to replace the ones that are already impressing our clients around the globe.
I cannot stress enough the importance of investigators being innovative in their approach to solving cases or compiling intelligence reports. To establish yourself as a true leader of the best investigators in your particular field of expertise, you have to be different!
An investigator who has found a new service or technique to provide better service to his/her client has innovated. I encourage every investigator I talk to, to break free from the methods they learnt back in police college, or military training and to explore options now available to them to solve their cases and deliver a true service to their clients.
Never has there been a better time to be an investigator. The technology, the internet and social media; just these three things provide endless opportunities for innovative investigators to establish themselves as industry leaders.
For more information on how to innovate your approach to investigations - or if you’re seeking advice on any other matter - feel free to drop us a mail or, even better, call me directly.
For more information, contact firstname.lastname@example.org / 082 820 5363.
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Follow Kyle "The Fox" Condon's blog hosted on www.investigators.co.za.